AgileProcesses
Integrate Microsoft solutions to your business based on your custom requirements.
TransformationManagement
Structured licensing and adoption alongside every rollout to initiate and track across your organization.
ExpertSupport
Ongoing maintenance and resolution (8x5) for Microsoft 365 and Power Platform.
Training &Enablement
Specialist sessions and resources so your teams get the most from their tools.
Artificial IntelligenceGovernance
Centralised policies, compliance and audit-readiness as you scale Artificial Intelligence.
AISolutions & Training
We offer to create and manage customized Copilot agents or fully conversational assistants, that we design alongside workflows that suit your needs. We further train your teams or offer continued IT services that help you adopt new AI solutions with confidence.
Microsoft & AI Consultancy
Norigin Media supports your Microsoft 365 licensing, implementation and AI enablement needs, backed by our partnerships and resources based in Spain & Guatemala. Delivering engineering IT services since 2006, our consultants can organize your licensing and support needs to evolve your Microsoft and AI environment.
Whether you want to implement new solutions, ongoing support, or train your company to adopt AI with confidence, our near-shoring teams serve customers across Europe and the Americas.
Microsoft 365 Licensing
Get the right Microsoft 365 licensing for your organisation, from core productivity plans through to Copilot and Agent 365 add-ons. We help you select, provision and manage the tiers that match your team's needs today, with a clear path to add AI capabilities as you grow.
Plan Selection & Licensing
Right-sizing your Microsoft 365 tier (E3, E5, or E7) and adding Copilot, Agent 365, and other AI capabilities to your existing environment.
Provisioning & Management
Procurement, deployment, and ongoing management of your Microsoft 365 estate.
License Optimisation
Visibility into seat usage and spend, ensuring you only pay for what's active.
Agile Processes
New platforms and integrations are delivered through an agile framework (Discovery, MVP Development, and Ongoing Managed Service) built to reduce risk and reach a working product fast. Change management runs in parallel from day one, so adoption isn't an afterthought.
Explore our other IT Engineering ServicesDiscovery & Planning
Stakeholder alignment, Design Thinking workshops, and a structured Release Plan to define scope and priorities.
MVP Development & Delivery
Two-week sprints to a fully functional, production-ready product with ongoing corrective and evolutionary maintenance tracked via live dashboards.
Transformation Management
Structured communication, training itineraries, and adoption tracking to ensure successful rollout across your organisation.
Support Services: 8x5 Expert Support
We are available to maintain your Microsoft 365 and Power Platforms with a pool of certified consultants and developers, available on a weekday schedule (8x5), with flexible commercial models to suit the size of your business.
Support & Incident Resolution
Fast, effective support for technical issues with clear response commitments.
Training & Education
Sessions and resources to ensure your teams get the most from their tools.
Updates & Maintenance
Proactive advice and preventive maintenance to keep your environment stable and current.
AI Solutions & Training
From customised Copilot agents to fully conversational assistants, we design AI around real workflows and train your teams to adopt it with confidence. The Frontier Suite E7 licensing then keeps that adoption governed, secure and audit-ready as you scale.
AI Tooling & Automation
Copilot Agents for document conversion, anonymisation, and meeting summaries, plus conversational assistants for helpdesks and knowledge management.
Governance, Security & Compliance
Centralised AI policies, identity verification, document intelligence, and audit-ready evidence for EU AI Act, ENS, ISO 42001 and GDPR.
Training & ROI
Certification programmes (remote or in-person) with AI consumption visibility and cost-per-agent ROI reporting.
How we work
Whether you need to implement, ongoing support, a new custom solution built, specialist expertise, or advisory input, we offer flexible models to match your project scope, timeline and internal capabilities.
SupportRetainer
Pre-purchased hour bundles for ongoing Microsoft 365 and Power Platform support, billed monthly on usage.
Agile ProjectDelivery
Discovery, MVP development in two-week sprints, then an ongoing managed service to evolve the platform.
SpecialistResourcing
Named certified roles - architects, developers, engineers - engaged by the hour for a defined need.
Frequently asked questions
What types of companies does Norigin offer Microsoft & AI services to?
We work with any registered company in Europe and the Americas that need support regarding Microsoft 365 licensing, customised support, platform implementation, or AI adoption and training.
What does Norigin offer in regards to Microsoft 365 environments?
Norigin Media provides remote and customised consulting professional solutions including, licensing, implementation and support across the full Microsoft services stack, like CoPilot, Azure, Teams, SharePoint and Dynamics.
What is the minimum engagement for support or implementation?
Support and implementation contracts run for a minimum of three months.
How is support billed?
Support runs on pre-purchased hour bundles, billed monthly on usage. Hours are valid for three months from contract start, plus a one-month grace period.
In what languages is AI Training available?
All of our training is delivered in Spanish and English. While our training is intended to be remote, we can offer in person training.
Does Norigin help with AI governance and compliance?
Yes. We advise on AI governance frameworks and help implement the processes and tooling needed to meet EU AI Act, NIS2, DORA and GDPR requirements.
Can Norigin build custom AI agents and assistants?
Yes. We design Copilot agents and conversational assistants around your real workflows, including document processing, internal helpdesks and knowledge assistants.